Privacy Policy
Effective Date: January 11, 2026
Sun Valley Signing Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
1. Information We Collect
Personal Information
We may collect the following information when you submit a form or request services:
Full name
Email address
Phone number
Mailing address
Property or signing details
Any additional information provided through contact forms or appointment requests
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Date and time of visit
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and service requests
Schedule and manage signing appointments
Send confirmations and service updates
Provide customer support
Improve our website and services
Comply with legal and regulatory obligations
We do not sell your personal information.
3. SMS Messaging & Opt-In Policy
How You Opt In
By submitting a form on our website and checking the consent box agreeing to receive text messages, you expressly consent to receive SMS communications from Sun Valley Signing Services related to your appointment request.
Opt-in consent is obtained through:
Website contact forms
Appointment request forms
Direct written communication requesting service
We do not send SMS messages without prior consent.
Purpose of SMS Messages
Text messages are used strictly for service-related communications, including:
Appointment confirmations
Appointment reminders
Updates regarding document signings
Coordination of signing time, location, or identification requirements
Responses to client inquiries
We do not send promotional or marketing text messages.
Message Frequency
Message frequency is typically one message per appointment request, unless additional communication is required to complete service coordination.
Message & Data Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
STOP – to unsubscribe
HELP – for assistance
Once you opt out, you will no longer receive SMS messages unless you re-subscribe.
Data Sharing & Mobile Information
We do not share, sell, rent, or disclose your mobile number or SMS opt-in data to third parties for marketing purposes.
Mobile information collected for SMS consent will not be shared with third parties or affiliates for marketing or promotional use.
4. Information Sharing
We may share your information only when necessary to:
Coordinate with title companies, escrow officers, or lenders related to your signing
Comply with legal requirements
Protect our rights or prevent fraud
Work with trusted service providers who assist in operating our business
All third-party service providers are required to maintain confidentiality.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the right to:
Request access to your personal data
Request correction of inaccurate information
Request deletion of your personal information
Withdraw consent to communications
To exercise these rights, please contact us using the information below.
8. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can disable cookies through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
- Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Sun Valley Signing Services
6635 W. Happy Valley RD, Suite-104 Box 185, Glendale, AZ 85310
lisadenney@sunvalleysigningservices.com
623-326-1251
